Privacy Policy

Strong Quality Roofing LLC (“Strong Quality Roofing,” “we,” “us,” or “our”) takes the security and privacy of your personal information seriously. We do not sell, trade, or rent your personally identifiable information.

This Privacy Policy explains the privacy practices applicable to https://www.strongqualityroofingllc.com/ (the “Website”), including what information we may collect when you visit or interact with the Website, why we collect it, how we use it, when we may disclose it, and the choices available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website.

Information We Collect

We seek to collect only the information reasonably necessary to respond to inquiries, provide requested services, operate our business, communicate with customers, and improve the Website.

Personal Information

We may collect personal information that you voluntarily provide through the Website, by telephone, by email, by text message, or through other communications with us.

This information may include:

Your name;
Property or service address;
Email address;
Telephone number;
Information about your roofing or exterior project;
Appointment preferences; and
Other information you choose to provide.

How We Use Your Information

We use your personal information for the following purposes:

To respond to inquiries and provide customer support;
To schedule inspections, consultations, estimates, appointments, or services;
To prepare and administer estimates, agreements, projects, and warranties;
To send service-related updates and appointment reminders;
To provide SMS notifications for clients who have opted in;
To respond to communications you send to us;
To process payments when applicable;
To maintain business and customer records;
To improve Website functionality and enhance user experience;
To analyze Website usage and marketing effectiveness;
To send marketing communications when permitted by law and consistent with your communication preferences; and
To comply with applicable legal and regulatory obligations.

Automatically Collected Information

When you visit the Website, we and our service providers may automatically collect certain technical and usage information.

This may include your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, approximate location derived from your IP address, and the dates and times of Website activity.

We may use this information to operate, secure, analyze, and improve the Website; understand how visitors use it; measure marketing effectiveness; and provide a more useful online experience.

Cookies and Similar Technologies

The Website may use cookies, pixels, analytics tools, and similar technologies to remember preferences, understand Website traffic, improve performance, and measure advertising effectiveness.

Some cookies or similar technologies may be provided by third-party service providers that support our Website, analytics, advertising, or other business operations.

Most browsers accept cookies automatically, but you can usually modify your browser settings to block or delete them. Disabling cookies may affect the availability or functionality of certain Website features.

We do not install spyware on your device or use spyware to retrieve information from your device.

Email and Marketing Communications

If you provide your email address or other contact information, we may use it to respond to your request, communicate about services, provide customer support, or send marketing information when permitted by law.

You may opt out of promotional emails at any time by following the unsubscribe instructions included in the message or by contacting us.

Opting out of promotional communications will not prevent us from sending necessary transactional, project-related, safety, warranty, appointment, or customer-service communications.

SMS Opt-In and Communication

If you opt in to receive SMS messages from Strong Quality Roofing LLC, you consent to receive customer-care text messages related to:

Reminders;
Appointment, inspection, or service updates;
Project and scheduling updates;
Customer-service communications; and
Responses to your inquiries or requests.

By opting in, you acknowledge:

Message frequency varies depending on your needs;
Message and data rates may apply as per your carrier;
Your information will not be shared with third parties for marketing purposes;
You may opt out at any time by replying STOP;
For assistance, reply HELP or contact us directly; and
Consent to receive SMS messages is not a condition of purchasing goods or services from Strong Quality Roofing LLC.

Mobile information, telephone numbers, SMS opt-in data, and SMS consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

Text-messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may disclose mobile information to telecommunications and messaging service providers solely as necessary to deliver and support our text-messaging services. Those providers may use the information only as necessary to perform services on our behalf.

For additional information regarding our SMS program, please review our Terms & Conditions.

Data Sharing and Third-Party Disclosure

We are committed to protecting your privacy.

Consumer data will not be sold, rented, or shared with external organizations for their own marketing or promotional purposes.

We do not share your mobile information, including phone numbers, SMS registration data, SMS opt-in data, or SMS consent, with third parties or affiliates for marketing or promotional purposes.

Your personal information will not be transferred to external organizations for their own independent marketing or promotional purposes.

We may disclose personal information only in limited circumstances, including:

To employees, contractors, subcontractors, and service providers who require the information to support our operations or provide requested services;
To providers that assist with Website hosting, analytics, communications, customer relationship management, payment processing, advertising, or other business functions;
To telecommunications or messaging providers solely as necessary to deliver requested communications;
To comply with applicable law, legal process, court order, subpoena, or lawful government request;
To protect the rights, property, safety, and security of Strong Quality Roofing LLC, our customers, Website users, employees, or others;
In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction; or
With your direction or consent.

Our service providers may use personal information only as necessary to perform services on our behalf or as otherwise permitted by law.

How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures designed to protect personal data from unauthorized access, use, alteration, loss, or disclosure.

Access to consumer information is limited to authorized personnel, contractors, and service providers who require access for legitimate business purposes.

We maintain policies and procedures designed to prevent the unauthorized sharing of consumer data.

However, no method of transmission over the internet, electronic storage system, or security measure is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

Your Choices and Requests

You may ask us to review, correct, or update personal information that you provided, subject to applicable law and our legitimate business and recordkeeping obligations.

You may also request to stop receiving promotional communications or SMS messages as described above.

To submit a privacy-related request, contact us at info@strongqualityroofing.com.

We may need to verify your identity before completing certain requests.

Third-Party Websites

The Website may contain links to third-party websites or services.

Strong Quality Roofing LLC does not control and is not responsible for the privacy or security practices of those third parties. We encourage you to review the privacy policies of third-party websites before providing personal information to them.

Changes to This Privacy Policy

We may revise this Privacy Policy as our Website, services, technology, business practices, or legal obligations change.

Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact:

Strong Quality Roofing LLC
3000 Meridian Bvld, Ste 340
Franklin, TN 37067
615-491-6442
info@strongqualityroofing.com
https://www.strongqualityroofingllc.com/

Effective Date: September 9, 2026